Truck Dispatcher

1w1 week ago

Keystone Clearwater Solutions

Mansfield, GB · Full-time · $50,000 – $70,000

About this role

We are seeking a highly organized and service-oriented Truck Dispatcher to join our team. You will coordinate all truck and driver activity, manage routes, communicate with drivers and customers, and use routing software to drive efficiency. This fast-paced role demands flexibility and the ability to manage multiple tasks with changing priorities.

Monitor truck movements via GPS and update systems as needed. Build and distribute daily dispatch schedules while assigning trucks accordingly. Communicate daily with drivers and customers to ensure expectations are met.

Report issues like speeding violations, spills, breakdowns, and customer service failures. Track driver hours, flag shortfalls, and support compliance with DOT regulations. Work in a safety-first culture at our Mansfield, PA location on a Sunday to Wednesday schedule.

Forecast truck allocations weekly and communicate with the hauling group. Ensure timely communication via phone, text, email, and in-person. Support additional dispatch and administrative duties as needed for operational success.

Requirements

High school diploma or GED required
Prior experience in customer service and dispatching preferred
Strong command of English, both written and verbal
Excellent phone communication and interpersonal skills
Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
Experience with routing software or GPS tracking systems a plus
Flexibility to work weekends and holidays as needed
Familiarity with oil and gas transportation or water hauling operations preferred

Responsibilities

Monitor and track truck movements via GPS; update systems as needed
Build and distribute daily dispatch schedules and assign trucks accordingly
Communicate daily with drivers and customers to ensure expectations are met
Report issues including speeding violations, spills, breakdowns, and customer service failures
Track driver hours, flag shortfalls, and support compliance with DOT regulations
Forecast truck allocations weekly and communicate with the hauling group
Ensure timely and clear communication via phone, text, email, and in-person
Maintain all safety policies and procedures and promote a safety-first culture